About Kapdesk Service CRM
Kapdesk is your personal ticket management app for resolving customer queries in a jiffy, even when you’re on-the-go! - Inbox: Carry your ticket inbox along with you while on-the-go. - Assigned Tickets: Get explicit...
Kapdesk is your personal ticket management app for resolving customer queries in a jiffy, even when you’re on-the-go!
- Inbox: Carry your ticket inbox along with you while on-the-go.
- Assigned Tickets: Get explicit notifications for tickets assigned to you and your team.
- Detailed View: View expanded details of each ticket by simply tapping on them.
- Quick Resolution: Resolve complex issues using an extensive knowledge base.
- Team Conferencing: Get expert opinion from your team members and solve tickets in no time.
- 24/7 Support: Continue important conversations even after leaving the desk.
- Escalations: Tickets can be auto-escalated when left unattended for too long.
- Alerts: Receive push notifications for pending and escalated tickets.
Previous Versions
Here you can find the changelog of Kapdesk Service CRM since it was posted on our website on 2016-12-29 06:09:24.
The latest version is 1.3 and it was updated on 2024-04-22 10:21:00. See below the changes in each version.
Kapdesk Service CRM version 1.3
Updated At: 2016-11-07
Disclaimer
Official Google Play Link
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